Customer satisfaction

The quality of care in general in the clinic is measured based on evaluation forms that women treated here complete and return three weeks after their treatment (2013 response: 23%). It emerges from the forms that the great majority of the women are satisfied with their stay in the clinic. On a scale of 1 to 10, the respondents award the care provision an 8.5. Improvement points are the turnaround time in the clinic, and to a lesser extent attention to the role of the client’s partner or companion.